NEC launches Smart Hospitality Solutions

Ilustrasi (Dok)

TOKYO (IndoTelko)  - NEC Corporation  announced the launch of “NEC Smart Hospitality Solutions,” an integrated portfolio of solutions for the international hospitality industry in response to the increasing market demand to enhance the guest experience while increasing the efficiency of hotel operation.

NEC Smart Hospitality Solutions consist of key solutions related to hotel operations, including communications platforms, Unified Communications (UC) applications, Property Management Systems (PMS), facial recognition systems, digital signage and guest room management systems.

As the solutions are based on a modular approach and can be tightly integrated, customer information and other data can be easily shared throughout the portfolio. As a result of this seamless integration, hotel owners and operators can provide highly value-added guest services and improve the productivity of hotel staff.

For example, NEC’s facial recognition solution makes it possible to check footage from cameras at hotel entrances to identify VIP guests in real-time using facial data registered in a PMS. This enables the provision of personalized services and greetings to coincide with the arrival of a VIP. The guest experience can also be enhanced by allowing hotel check-ins and check-outs as well as room service orders and other requests to be accessed from tablet terminals or guests’ smartphones.

NEC plans to continually strengthen the NEC Smart Hospitality Solutions portfolio while promoting its “Hotel IT in a Box” approach, which offers hotel solutions consolidated into a single server platform. Based on this approach, NEC launched the Application Platform for Hotels, a vertically integrated solution platform optimized for the hospitality industry, in April 2015 for Asian markets. Moving forward, NEC plans to further integrate new solutions such as PMS into the Application Platform for Hotels.

“By providing integrated comprehensive hotel solutions, NEC enables hotel owners and operators to deliver value-added services that exceed guest expectations, help gain loyal customers, enhance the efficiency of staff and their systems, and contribute to improved profitability,” said Yasunori Sakamoto, Group Chief Executive, Global Hospitality Group, NEC Corporation.

NEC Smart Hospitality Solutions belong to the lineup of NEC Global Enterprise Solutions, NEC's portfolio of continually upgraded and expanded solutions and services offered globally to enterprise customers in retail, distribution, manufacturing and other fields.(es)