YesBoss Launches Kata.ai

ilustrasi(dok)

JAKARTA (IndoTelko) — YesBoss Group, a startup company which previously provided free text-based personal assistant service introduces its latest product, Kata.ai, a conversational platform that connects brands and consumers by utilizing Artificial Intelligence (AI) technology.

In the light of recent official announcement, YesBoss will end its human-assisted B2C service starting November 2016, the company proudly announces that Kata.ai as their first amongst several new products released under YesBoss Group to seize greater opportunities in both business and consumer sector.

“We are very excited to welcome the opportunities ahead to work together with hundreds of brands across the nation to revolutionize the way they communicate with their consumers. As a tech startup company, we are looking forward to apply our technology to B2B sector as well launching other consumer products very soon.” said Irzan Raditya, CEO of YesBoss Group.

The initial version of Kata.ai offers natural language dialogue engine that enables brands and enterprises to build their own chatbots to perform conversational activities ranged from product marketing, commerce, to behavioral data gathering via commonly-used social and messaging platforms like LINE, Facebook, Twitter, Blackberry Messenger, Telegram, also via SMS.

Helping businesses to understand the behavior of their consumers and build better relationships. In fact, the growth of messaging app usage in Indonesia have risen exponentially over the years with 62 million BBM users, 72 million LINE active users, and 88 million Facebook active users.

According to Raditya, the upcoming version of Kata.ai will come in the form of a SaaS (Software as a Service) model by early 2017. Going forward, Kata.ai is certainly aiming to become the most advanced platform that offers Natural Language Processing (NLP) technology in Bahasa Indonesia. To support this vision, a local Deep Learning and NLP expert, Jim Geovedi, also joins the company and has been assisting the team as Technology Advisor.

YesBoss Group CTO, Ahmad Rizqi Meydiarso, also highlighted the importance of human-assisted consumer service experience as a great advantage in order to take Kata.ai technology to the next level

“From our previous experience with YesBoss’ personal assistant service, we have learned so much about conversational behaviors in Indonesia, especially on how the consumer wants to be served. We have also seen the complexity of Bahasa Indonesia when it comes to texting. This valuable knowledge gives us a true advantage in training and designing our AI platform using those real behavioral data with more than 50 commercial domains.” adds Rizqi.

The company has also made a clear path for their future to make a difference in Indonesian modern economy. Prior to Kata.ai official launch, YesBoss Group have secured major partnerships with Microsoft, Infomedia Nusantara (the largest contact center company in Indonesia, a subsidiary of Telkom) and aCommerce, in order to tap into hundreds of national brands and enterprises in various industries from ecommerce, FMCG, to financial services. Bringing forth the new wave of conversational commerce trend with the highest standard of AI technology in Indonesia.(es)